Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPDSM4071 Mapping and Delivery Guide
Promote process improvement in the property industry
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CPPDSM4071 - Promote process improvement in the property industry |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency specifies the outcomes required to research and implement improvement processes in the property industry to reduce costs and improve quality services. It requires the ability to promote the use and implementation of innovative work practices to affect change.The unit supports the work of those involved in promoting process improvements in the property industry. It applies to real estate agents, property managers, strata managers, Nationwide House Energy Rating Scheme (NatHERS) assessors, home sustainability assessors and facility managers.Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. The following must be present and available to learners during assessment activities: equipment: computer system with internet, email and printing facilities physical conditions: sources of specialist advice on process improvement measures specifications: case studies of best practice process improvement strategies relevant to the property industry organisational plans, policies and procedures relating to key business processes relationship with team members and supervisor: member of a work team in a property industry context. Assessor requirements As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment. |
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Prerequisites/co-requisites | |||
Competency Field | Strata community management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify opportunities for improvement. |
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Element: Determine change requirements. |
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Element: Implement and monitor change processes. |
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